Refund/Return Policy

Birthday Parties

Birthday Parties require 14-day cancellation notice. Deposits for parties cancelled more than 14 days from the scheduled party date will be refunded in full. Deposits for parties cancelled less than 14 days prior to the scheduled party date are non-refundable.

Jump Time

Pre-paid Rockin’ Jump reservations may be cancelled more than 24 hours prior to the scheduled day and time for a full refund. Pre-paid reservations cancelled less than 24 hours from the scheduled day and time are non-refundable.

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